Privacy Policy

Privacy Policy

Last updated: 05/11/25

Welcome to The Window & Door Safety and Servicing Company (“we”, “our”, or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information about you when you use our website.

​

1. Who We Are

​

The Window & Door Safety and Servicing Company provides professional window and door fitting, servicing, and safety solutions across the UK.
If you have any questions about this policy or how your data is handled, please contact us at:
Email: customerservice@windowdoorsafetyco.com

​

2. Information We Collect

We may collect the following information from you:

• Personal details — such as your name, email address, and phone number.

• Message content — any information you include when you contact us (e.g., details about the services you’re interested in).

• Technical data — such as cookies, analytics data, and general site usage information collected automatically via Wix and analytics tools.

We do not collect payment information or sell products/services directly through the website.

3. How We Use Your Information

We use your data to:

• Respond to your enquiries or requests for quotations.

• Improve our website’s performance and user experience.

• Monitor traffic and usage trends through analytics tools.

• Maintain the security and functionality of our website.

We only use your information for legitimate business purposes and will never sell or rent your data to third parties.

​

4. Cookies and Analytics

Our website is hosted on Wix, which uses cookies and similar technologies to operate and analyse website performance.
We may also use Google Analytics or similar services to collect anonymous information about visitor activity (such as pages viewed and time spent on site).

You can control cookies through your browser settings. For more information, see Wix’s Cookie Policy and Privacy Policy.

​

5. Data Storage and Security

Your personal data is stored securely through Wix’s hosting platform. We take reasonable steps to protect your information against loss, misuse, or unauthorised access.

​

6. Sharing Your Data

We do not share your personal information with third parties except as necessary to:

• Operate our website and email communications (through Wix and its integrated services).

• Comply with legal obligations or protect our rights.

​

7. Your Data Protection Rights

As a UK resident, you have rights under the UK General Data Protection Regulation (UK GDPR), including the right to:

• Access a copy of the personal data we hold about you.

• Request corrections or deletions.

• Object to or restrict certain types of processing.

• Withdraw consent where applicable.

To exercise any of these rights, please contact us at customerservice@windowdoorafetyco.com

​

8. Retention of Data

We retain your personal information only as long as necessary to fulfil the purposes for which it was collected or as required by law.

​

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

​

10. Contact Us

If you have any questions, concerns, or requests regarding your personal information, please contact:
Email: customerservice@windowdoorsafetyco.com
Business: The Window & Door Safety and Servicing Company